Privacy policy.

Effective Date: 6/12/25

Welcome to Löyly Sauna Lounge!

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.loylysaunalounge.com (the “Site”) or interact with us online or in person.

Please read this policy carefully to understand how we handle your personal data.


1. Information We Collect

We collect information in the following ways:

a.. Information You Provide to Us
  • Name, email address, phone number, and billing information when you book services, make purchases, or contact us.

  • Health or wellness preferences you share in forms or waivers.

  • Responses to surveys or events, or other forms of voluntary engagement.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, device info, and pages visited (via cookies or analytics tools).

  • Session details like visit duration and clickstream data.

c. Third-Party Sources

We may receive information from:

  • Booking platforms Boulevard, ClassPass, WellHub/Gympass, and private event booking partners. 

  • Social media platforms when you engage with our content.

  1. How We Use Your Information

We use your information to:

  • Provide and manage your bookings, memberships, and purchases.

  • Send appointment confirmations, event updates, and promotional content.

  • Personalize your experience and improve our services.

  • Respond to your inquiries and provide customer support.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties:

  • Service providers (e.g., booking, email marketing, or payment processors).

  • Legal authorities when required by law or to protect our rights


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and user behavior.

  • Remember your preferences and improve site functionality.

You can modify your browser settings to disable cookies, though some features of our Site may not function properly as a result.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Object to or restrict certain data processing.

  • Opt out of marketing communications at any time.

To exercise your rights, email us at engage@loylysaunalounge.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your personal data only as long as necessary for business, legal, or compliance purposes.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

9. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Your continued use of the Site indicates your acceptance of these changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Löyly Sauna Lounge

Email: engage@loylysaunalounge.com

Website: www.loylysaunalounge.com

Houston, TX